Let's talk a little bit more about our anger. I remember so many occasions I could not make right decision due to my anger. It may be true for you, too. The most recent occasion I remember is my immigration process with INS (Immigration and Naturalization Service of the USA) when I applied for Green Card. I think I was put in a wait for relatively long time without any given reasons for the interviews. Finally the interview was scheduled. My lawyer told me that I should not be angry no matter what the officer of INS said to me. I was laughing and told him not to worry. There should not be anything which made me angry, I thought.
The interview went quite well. The officer was quite courteous and there was not a single moment of rudeness. The officer asked me to go back to the first floor and submit my picture for processing. I thanked him for the interview, he thanked me for my time. My wife and I went down to the window for the picture submission. The person in the window was not as courteous as the interview officer.
The lady at the window pointed out we did not pay for the processing and the picture is different from the one INS designates. Our emotion almost always catches us in surprise. Maybe I was too much relaxed due to the fact that the interview finished. I was so angry this lady is complaining about me that I almost yelled at her. It was quite fortunate that my wife detected my anger and pulled me back. I could curtail my anger and went out to take another picture in the photo shop nearby.
Later I thought back about what happened. It might be true that the lady's way of talking was not so friendly. But there should have been no reason to be angry. She was saying based on INS regulation and all I should have done is to take picture and give it to her. The most important that time was to submit my picture on that day, not to be friendly with the lady in the window. This way, the anger hits us more on non-substantial points. If I were angry and had an argument with the person in charge, I would not be able to submit the picture on that day and my immigration process would have further delayed. This way, the anger does not do any good for you.
Related Posts:
http://zheninternational.blogspot.com/2010/01/emotional-iq-what-is-it-why-am-i.html
http://zheninternational.blogspot.com/2010/01/emotional-iq-why-do-you-need-to-manage.html
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