In our conversation, he indicated interesting facts related to "Fill the Missing Link" to improve your business.
He said more than 90% of his clients tell him "We know what is the problem." when he first meet them. Then, why they do not change and why they need an outside consultant? He got used to it these days, but he told me that he used to be stunned on this statement.
2nd interesting reaction from his clients comes after all the consultation is finished and his clients have clear cut idea what they should do to change. They do not implement any of actions needed for change!?! They pay him and agreed all the action items needed and still do not do anything.
It is not easy for people to be objective to approach to problems. Maybe it was the ones which former president caused. Maybe the problem cannot be solved without removing one of board members.
Two lessons here:
1. To take objective approach to problems, you need third party opinion following step by step stream like "Fill the Missing Link".
2. Even the analysis and planning were totally correct, if you do not implement the plan, nothing changes.
Here are once again importance of "Taking Actions".
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Fill the Missing Link